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iPhone 7 doesn't sync

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‎07-11-2017 12:18 - last edited on ‎07-20-2017 05:15 by Fitbit Moderator

‎07-11-2017 12:18 - last edited on ‎07-20-2017 05:15 by Fitbit Moderator

Hi, I'm new to all this Fitbit jazz. I recently connected my IPhone 7 to my partners Fitbit Blaze to try it out for a few days. Turns out I loved it so I went out and bought my own. Now every message I receive pops up on my Blaze AND hers! How can I 'Unsync' my phone from her watch? It seems to just connect automatically when we are in the same room. Very annoying. Thanks in advance.

Dean.

 

 

Moderator edit: updated subject for clarity

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‎07-11-2017 15:14

‎07-11-2017 15:14

Hi, @Deanolufc! You probably need to go into your phone's bluetooth settings and have it 'forget' her tracker.

MakMak | Community Council

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‎07-11-2017 15:14

‎07-11-2017 15:14

Hi, @Deanolufc! You probably need to go into your phone's bluetooth settings and have it 'forget' her tracker.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

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