help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iPhone Fitbit app can't set up Blaze

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-23-2016 11:00

‎08-23-2016 11:00

Hi

My blaze was working and syncing fine (had it about 1 month) however when syncing it kept saying "looking". I have deleted and reinstated the app, I have reset my blaze, I have even removed the blaze from the app but now when trying to install it back to the app it just says "searching"

Any other suggestions??
Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-24-2016 06:11

‎08-24-2016 06:11

A warm welcome to the Community @Sherlock2000. Thanks for troubleshooting this inconvenience by yourself. I recommend restarting your tracker a couple of times more, checking if your app is updated by following @MarreFitbit's instructions in the How do I update the Fitbit app for iOS? post. After checking this, follow the setup procedure one more time.

 

I hope this helps, let me know the outcome. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎08-24-2016 06:11

‎08-24-2016 06:11

A warm welcome to the Community @Sherlock2000. Thanks for troubleshooting this inconvenience by yourself. I recommend restarting your tracker a couple of times more, checking if your app is updated by following @MarreFitbit's instructions in the How do I update the Fitbit app for iOS? post. After checking this, follow the setup procedure one more time.

 

I hope this helps, let me know the outcome. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes