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My Fitbit just stopped syncing with my iPhone, I have the latest update for Fitbit, turned bluetooth on and off on iPhone, restarted my Fitbit, iPhone and Fitbit just won't talk to each other. Help please!!!
I've been having the same issue - the only way I've been able to fix it is to uninstall and reinstall the app. Have done this about 10 times over the past few days - v annoying. I've emailed FitBit support. Seems to be an issue for both Charge HR and my new Alta HR, so it must be a software issue, unless I've been incredibly unlucky with two devices... I notice that FitBit has issued a couple of new app updates over the last couple of days, so perhaps they are trying to fix it. Good luck! Lucy
Thanks Lucy, After a very frustrating day yesterday trying to fix it I gave up. Miraculously Charge 2 and iPhone made up this morning! Normal service has been resumed. Thank you for taking the time and trouble to respond.
