06-26-2016 09:17 - edited 06-26-2016 09:18
06-26-2016 09:17 - edited 06-26-2016 09:18
After last Fitbit app update (a couple of days ago) my Fitbit app in iPhone starts in French.
Why? The same update in iPad did not result turning app into French (English remained). I do not speak nor understand French very much, and I would like Fitbit to tell me how will I get the app in English again, or release an update that would fix this annoying problem.
Answered! Go to the Best Answer.
Best Answer06-27-2016 10:44 - edited 06-27-2016 10:46
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-27-2016 10:44 - edited 06-27-2016 10:46
@icpps2 Thanks for popping by the forums! The general rule is that if your phone is set to a non-English language, your Fitbit app should follow suit, provided that this is a language supported by Fitbit.
This sounds like a bit of a fluke, but I'd recommend verifying your locale on the Dashboard or within your app and making any adjustments necessary. This should rectify the issue you're experiencing; sounds like it's simply an erroneous entry.
I hope this is helpful to you! As an aisde...as a French speaker, I've gotta agree with @SunsetRunner that it's a marvelous language.
06-26-2016 09:27
06-26-2016 09:27
French is not annoying
it's a marvellous language
i'm french
06-26-2016 09:36
06-26-2016 09:36
Agreed. French is a marvellous language, if you are French or know it otherwise. Sadly, I do not...
;-))
06-27-2016 10:44 - edited 06-27-2016 10:46
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-27-2016 10:44 - edited 06-27-2016 10:46
@icpps2 Thanks for popping by the forums! The general rule is that if your phone is set to a non-English language, your Fitbit app should follow suit, provided that this is a language supported by Fitbit.
This sounds like a bit of a fluke, but I'd recommend verifying your locale on the Dashboard or within your app and making any adjustments necessary. This should rectify the issue you're experiencing; sounds like it's simply an erroneous entry.
I hope this is helpful to you! As an aisde...as a French speaker, I've gotta agree with @SunsetRunner that it's a marvelous language.
06-27-2016 11:34
06-27-2016 11:34
Tres Bien, Thank You, Emily. Changing language in iPhone to English, and the back to Finnish made the trick.
But there must be something wrong with the Fitbit update that changed the language in the first place.
Best Answer11-29-2016 18:46
11-29-2016 18:46
Best Answer12-03-2016 03:57
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-03-2016 03:57
Hello @SunsetRunner, welcome to the Fitbit Community! It's nice to see you around @icpps2, I'm glad to know your issue has been resolved, thank you for the update! ![]()
@SunsetRunner, on your phone, please go to Settings > General > Language & Region (Réglages > Général > Langue et région) and check that the language is set up to French. If it is, change it to English and then back to French. After that, open the Fitbit app, the language should have been updated now. ![]()
Give it a try and keep me posted if you need anything else!
Best Answer