help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iPhone compatibility

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-18-2016 17:32 - last edited on ‎01-19-2016 04:05 by SunsetRunner

‎01-18-2016 17:32 - last edited on ‎01-19-2016 04:05 by SunsetRunner

2 things.

1.) i mad that fit bit has a app for iphone but not for iphonw 4! if id known that i would not have got this. If i cant find a work around i wont be recomending this to friends.

2.) on a lighter note on the dashboard should be a place to share pictures of our hikes or runs

   please plese tell me hoe to use this app on my iphone 4.

 

Moderator edit: title for clarity.

Best Answer
0 Votes
2 REPLIES 2

‎01-18-2016 18:30

‎01-18-2016 18:30

Mod Please relabel title

 

@drex I moved this to the iOs forum where you will get a better answer. Your post was buried in something that wasn't not even related to your problem

 

Thanks for Understanding

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎01-19-2016 04:10

‎01-19-2016 04:10

Welcome to the Forums @drex! You need an iPhone 4S or any other compatible device to sync with the Fitbit app.  This is because iPhone 4 doesn't have BTLE (Bluetooth low energy) which is used to sync. However, you can install your app to check your steps, log food or exercises. Also, remember that your can always sync and set up your tracker with your computer.

 

I hope this helps. Happy Tuesday!

 

P.S. Thanks for the help @WendyB!

Best Answer
0 Votes