help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iPhone display has lost step counts

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-21-2016 21:36

‎05-21-2016 21:36

I must have accidentally swiped and deleted the step count from my iPhone Dashboard.

I wear a Charge HR synced with my iPhone 6S.

I can still see distance as measured in miles but I've lost step count. Help, please!
Best Answer
0 Votes
1 REPLY 1

‎05-22-2016 04:06

‎05-22-2016 04:06

Welcome to the Community @JenniferF3141. If you are not seeing your steps tile, do the following from your iOS Fitbit app:

 

1. Open the Fitbit app. 
2. Tap Edit in the top-left corner. 
3. Scroll to the bottom of the page. 
4. Check the circle next to the tile you would like to show. 
5. Tap Done when finished. 

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes