11-20-2016 04:58
11-20-2016 04:58
Answered! Go to the Best Answer.
Best Answer11-21-2016 04:55
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-21-2016 04:55
Hello @Peds1888, it's nice to see you around.
Have you tried restarting your phone or restarting your Alta lately? If so, I'd like to recommend going to the Bluetooth settings on your phone and check if Alta is on the list of paired devices, if it is, tap on it and select Forget this Device. After that, follow @ErickFitbit's helpful instructions to setup notifications on your device.
Give it a try and keep me posted if you need anything else! ![]()
11-21-2016 04:55
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-21-2016 04:55
Hello @Peds1888, it's nice to see you around.
Have you tried restarting your phone or restarting your Alta lately? If so, I'd like to recommend going to the Bluetooth settings on your phone and check if Alta is on the list of paired devices, if it is, tap on it and select Forget this Device. After that, follow @ErickFitbit's helpful instructions to setup notifications on your device.
Give it a try and keep me posted if you need anything else! ![]()
11-21-2016 06:34
11-21-2016 06:34
Best Answer11-22-2016 04:14
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-22-2016 04:14
Hi @Peds1888! I'm glad your issue has been resolved and your Alta is able to receive notifications. I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.
Happy stepping!
Best Answer11-27-2016 01:54
11-27-2016 01:54