06-30-2016 18:38
06-30-2016 18:38
07-01-2016 12:42
07-01-2016 12:42
07-01-2016 13:40
07-01-2016 13:40
@Jarcay Whenever there is an instance where somebody can't set up something, I generally like to start completely from scratch. I'd recommend:
1. Restarting your tracker.
2. Rebooting your iOS device.
3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.
4. Use the replacement setup mentioned here to add your tracker to your already-existing Fitbit account.
Let me know if this helps and welcome to the Fitbit Community!
07-01-2016 13:44
07-01-2016 13:44
@Cal8070 Welcome to the Community!
Just as a heads up, I've merged your post into this thread where you can find a solution to the issue that you are experiencing in my post above.
Keep me posted if you need any additional help!
07-02-2016 05:48
07-02-2016 05:48