new phone can't find fitbit

[aprilapril]

I just got a new phone (iphone 7) and my fitbit flex 2 can't be recognized by it.  I tried resetting fitbit and also uninstalling/reinstalling app.

[SteveH · Accepted solution]

Do you still have your old phone? If so, check that it doesn't have a connection to the fitbit in its bluetooth settings. If it does then remove it as it may be blocking connection to your new phone.

[aprilapril]

Thank you. I got it all figured out. I really appreciate the response.