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no internet to sync, yet....

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‎05-29-2017 17:39

‎05-29-2017 17:39

Hi,

I cannot sync my Charge 2 on my MacBook pro either via the widget or pairing the device, it continually tells me that there is no internet, yet I do, as you can see I am typing this message. I have d/l the latest fitbit connect. I would appreciate any help.

 

TIA

 

Mike

 

 

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‎05-29-2017 19:34 - edited ‎05-29-2017 19:35

‎05-29-2017 19:34 - edited ‎05-29-2017 19:35

Hello @SunsetRunner, are you using any local or remote Firewall?

They might not be configured to allow the doorway to open that Fitbit uses to access to the internet. 

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