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please check your email and password error

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‎01-19-2016 00:38

‎01-19-2016 00:38

While accessing Fitbit via the app on my iPhone 6, I'm receiving an error message "please check your email and password are correct ". Using same email id and password, I'm able to login Fitbit.com but I'm unable to login in through the app. I have already tried changing the password, installing the app again, joining in again through the app. But none of these work. Kindly suggest.

 

Regards Sourav H.

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‎01-19-2016 05:30 - edited ‎01-19-2016 05:31

‎01-19-2016 05:30 - edited ‎01-19-2016 05:31

Hi @Sourav

 

Moved this thread from the Charge to the iOS section since being more relevant to the topic & increases the chance of getting a solution.

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‎02-14-2016 04:52

‎02-14-2016 04:52

I'm having the same issue - have reset password multiple times, uninstalled/installed up, restarting iPhone etc, it won't accept my password. Very frustrating.
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