03-13-2016 16:15
03-13-2016 16:15
Answered! Go to the Best Answer.
03-14-2016 07:24
03-14-2016 07:24
Yep, it's working today--just logged a workout and it's fine.
I wonder if this will happen again in the Fall when we turn the clocks back...
03-13-2016 16:41
03-13-2016 16:41
03-13-2016 16:54 - edited 03-13-2016 17:00
03-13-2016 16:54 - edited 03-13-2016 17:00
Having the same issue.
Looks like the heart rate is recording in non-daylight savings time. If you expand the heart rate screen to where you can put your finger on it to see the readings, it is an hour ahead.
It shows up on the windows app on my PC correctly so its probably just a fix needed for the mobile app.
03-13-2016 16:58
03-13-2016 16:58
03-13-2016 17:24
03-13-2016 17:24
03-13-2016 18:15
03-13-2016 18:15
Same exact problem is occuring with my ChargeHR.
03-13-2016 19:14
03-13-2016 19:14
03-13-2016 20:28
03-13-2016 20:28
03-13-2016 20:35
03-13-2016 20:35
03-13-2016 20:52
03-13-2016 20:52
03-14-2016 05:01
03-14-2016 05:01
03-14-2016 05:07
03-14-2016 05:07
@Burada96 wrote:
Problem did NOT reoccur with this mornings work out. yesterday's data is still not there, but today's data is showing up normally.
I think this issue will only affect yesterdays data because of the hour lost.
Today my heart rate data is logging correctly now, so I am willing to bet that when I do my luch time power walk it will work.
03-14-2016 07:24
03-14-2016 07:24
Yep, it's working today--just logged a workout and it's fine.
I wonder if this will happen again in the Fall when we turn the clocks back...
03-14-2016 09:47
03-14-2016 09:47
03-14-2016 11:38
03-14-2016 11:38
03-27-2016 14:01
03-27-2016 14:01
27 March in UK - I have this problem today -- Clock's changed last night. this would match the problem the US had a couple of weeks ago. Should be easy for FitBit to fix if they wished to.
03-13-2017 04:41
03-13-2017 04:41
Apparently they never fixed this, got this error on the day of dst 2017.
03-26-2017 11:02
03-26-2017 11:02
Same problem here totday!
10-28-2018 07:22
10-28-2018 07:22
Got this bug today. Been 2 years and still no fix...
11-04-2018 10:11
11-04-2018 10:11
Well there is now that lovely pink box at the top saying they are aware of issues. Apparently they are issues going on for years that they don’t bother to really fix?