step count different to challenge steps

[JoBoro49]

My Fitbit charge is showing a different step count to that in the work week challenge I'm in, even after syncing

[EdsonFitbit]

Welcome to the Fitbit Community @JoBoro49. It's great to have you here. Please check out this post. It provides information about the different reasons where your steps are not counted towards your challenges.

I moved this thread to the iOS app board because it's more related to the topic. Catch you later. 

[lmcneal1022]

I'm having the same problem.....my dashboad say 6823 step and the challenge says 788 steps. This is the 2nd challenge I've tried hoping to get this corrected so I'm not last again:(

I read the post and none of the suggestions apply.

[DerrickS]

Hi @lmcneal1022,

If the creator of your Challenge is in a different timezone, you will see a delay in Challenges since Challenges begin and end in the owner's timezone. 

Click here for more details about how Challenges work.