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Inspire 2 stopped syncing after the Fitbit app update

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‎04-16-2024 04:35 - last edited on ‎04-16-2024 08:37 by Fitbit Moderator

‎04-16-2024 04:35 - last edited on ‎04-16-2024 08:37 by Fitbit Moderator

I got the "upgraded" Fitbit app forced on me and now my Inspire 2 isn't synching.  Is this "planned obsolescence "?

Moderator Edit: Clarified subject

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‎04-16-2024 08:39

‎04-16-2024 08:39

Hi there, @Gcbragg. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Inspire 2 has stopped syncing after the Fitbit app update. I understand where your concern is coming from. I will do my best to help you with this!

As a first approach, I suggest following the troubleshooting steps provided in this help article Why won't my Fitbit device sync?

Also, please make sure that your Inspire 2 is updated. For more information, see How do I update my Fitbit device?

Maria | Community Moderator, Fitbit


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