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Inspire HR won't charge properly when charging on the laptop

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My Inspire HR battery percent goes up and down while charging on my laptop. 


Moderator Edit: Clarified subject

 

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Hi there, @mas030. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Inspire HR while charging. I'm here to help you! 

As per the description of your post, it could be a sign the contacts need cleaning. Dust and debris can accumulate over time. Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in How do I clean my Fitbit device?

Additionally, please find below some tips to best charge Fitbit devices:

  • Use only genuine Fitbit charging cables
  • Use only UL-certified wall chargers
  • Avoid USB battery packs
  • Charge at room temperature

For charging purposes, your charging cable or your base station can be plugged into any USB power source, including but not limited to:

  • A computer
  • A Wall A/C to USB adapter, commonly found with smartphones
  • A DC to USB adapter (vehicle power port)
Maria | Community Moderator, Fitbit


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