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Sleep Graph

What happened to my great, full screen, sleep graph that also showed separate graphs for my sleep stages? Just gone! Replaced with a single insiped looking graph. Very disappointing.

TonyR54 by • Jogger
  • 35 Views
  • 1 replies
  • 3 votes

Inspire HR won't charge

My inspire hr won't charge, cleaned ports, everything's connected. By the way, this charging system is terrible, it shouldn't be this difficult to charge a Fitbit. Need to come up with something else! Moderator Edit: Clarified subject

SueCQ58 by • Jogger
  • 62 Views
  • 1 replies
  • 0 votes

What a mess this app is!!

What a disaster Google has made of my Fitbit app. Total disaster, cramming a “less than it was” app down our throats. I am done. Sleep scoring algorithm is so hinky I can’t trust it anymore. Bought two new fitness trackers this morning and will be sa...

What are all the statuses of a Fitbit?

I like thinking about design, and I think Fitbit has one of the preeminent designs for wearables. I find it interesting how, when a Fitbit is syncing, they're likely summarizing very complex backend functionality in very easy to understand and simple...

b1azza by • Jogger
  • 51 Views
  • 0 replies
  • 0 votes

Lost tracking

I use an Inspire HR with my Android phone to track my walking exercises. I am finding that the tracker takes a while to connect to my phone, asking me each time to start the app first ( it didn't use to do this) The App. is also loosing the positioni...

Can't edit exercises anymore

Why can’t you edit your exercise anymore? This is a pretty basic feature but now I’m told if you want Fitbit to track your exercise correctly you should manually enter the exercise before you start. This is progress?  I just came back from pushing my...

Tdews by • Jogger
  • 91 Views
  • 4 replies
  • 1 votes

Constantly Signed Out of Website

I am constantly being signed out of the website. It seems every other day or so I have to sign in again. I don't log out when I leave the website. Any idea why this is going on? I know this isn't product specific, but I couldn't find where to post a ...

Inspire HR

Mine has lasted a little over 5 years.  Love it, except the charger “magnet” doesn’t stay affixed very well and I have to rig up a charging area for it so it doesn’t get bumped or slip off.  I’ve never been a huge fan of the little pins that hold the...

Haven't received replacement for Inspire HR

I'm getting really annoyed. I sent my fitbit back as instructed. Then nothing. I've emailed on the threads we had already and they just won't talk to me. They have my fitbit and seems they intend to ignore me and nor send the replacement?.?   Moderat...

Tash111 by • Jogger
  • 158 Views
  • 2 replies
  • 2 votes

Inspire HR clock error message

Hi my Inspire HR has started to display  a message' clock error go to the fitbit app and choose another' I have looked and can not see where i am suppose to go to, to change the clock. Does anyone have an idea?Moderator Edit: Clarified subject

Inspire HR edit skiing as activity

i keep tracking skiing as hiking because it's not an option on my watch. 1. how do I add it as an activity on my watch and 2. how do i know relabel it as skiing instead of hiking?    Moderator edit: clarified subject.

Inspire HR sleep

I slept well last night but my Fitbit gave me a poor grade? What happens if I change my sensitivity setting from normal to sensitive? A couple of nights ago I didn’t sleep well but my Fitbit gave me a high score?

Inspire HR screen on for a longer time

When I go to track my heart rate I notice that the screen turns off after about five seconds. I can turn it back on by moving/ tapping it as normal. But I’m wondering if there is a way in settings (like on a phone) to have it stay on that screen for ...

l0iss by • Jogger
  • 58 Views
  • 1 replies
  • 0 votes

Inspire HR screen is black

I have FitBit Inspire HR (Firmware version: 34.20001.88.11) and it's charged 100% but this morning when I removed from charger the screen is black. I have rebooted, tried to disconnect from phone, and reconnect, etc. Still as soon as I remove from ch...

OnePass Fitbit Premium free activation

My new United Healthcare health insurance provides a free subscription to Fitbit Premium. However, when I follow the steps to activate it, I can't access it from the Fitbit app. The process falls apart once I'm told to open the app on my device as on...

My experience with Support

I am extremely disappointed with your customer care service. I have raised my issue, had discussion with your online chat team , I also sent emails… unfortunately no one seems to be really helpful. No point in just sending some flowery words , when y...

Ngsh by • Jogger
  • 125 Views
  • 4 replies
  • 2 votes

Inspire HR doesn't track gym time

I've had my Inspire HR for a few years now and, for the most part, I'm pretty happy with it. Recently though, I've joined a local gym to get back in shape after a car accident and major surgery. My Fitbit doesn't track anything I do at the gym! It do...

Inspire HR stopped showing sleep score

Inspire HR is not showing sleep score. It was recorded as a zero sleep score. Sleep time was shown today as 6 hours 13 minutes. The app has been checked and is up to date. The stages are shown and can be checked against a benchmark. Please advise.   ...

Old Inspire HR doesn't connect to new phone

Hi, I purchased a new charge 6, and switch my app to it. New device works fine. Want to give an old device to my wife,  installed fitbit app, but application can't connect to old inspire hr. Bluetooth is on, as well as location. I cleared user data f...

Inspire HR not syncing

Inspire HR and Android, I suddenly am not able to sync my inspire hr with my phone.  It says it cam not connect.  I have done all the things (rebooted the watch, deleted the fitbit app and reinstalled it, made sure the watch was charged, turned on an...

KATv2 by • Jogger
  • 115 Views
  • 1 replies
  • 1 votes

Sudden change in sleep tracking

I’ve been tracking my sleep with Fitbit for 3-4 years now. For about 2.5 weeks in September, my sleep score went from an average of 84 to an average of 90. I thought I must be sleeping better, though I really didn’t notice anything changing in my sle...

AnnFitz by • Recovery Runner
  • 2574 Views
  • 18 replies
  • 46 votes

Issue with battery and heart rate tracking

Hello, I have a FitBit Inspire HR (Firmware version: 34.20001.88.11) that was given to me as a present in December 2020.A couple of days ago, all of a sudden, the heart rate tracking stopped working (the corresponding icon is greyed out and shows no ...

Inspire HR drops GPS when app or phone is closed

Connected GPS has stopped working on my Inspire HR (fit os 23.2...) paired with my Samsung  A14 (Android 13) phone.   When starting a my run from my HR, which would connect to my phone and get a GPS signal, and keep that signal no matter what I did w...

Afob3 by • Recovery Runner
  • 193 Views
  • 6 replies
  • 1 votes
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