I have owned a Fitbit Charge HR for about 2.5 weeks now. Using the battery life indicator icon on the dashboard on my iPhone or IPad, I was shocked to see that I was at one-half reserve or less by the second day after full charge. I have no notifications permitted and only sync when I open the apps ( few times in 24 hours.) When I plugged in the Fitbit to recharge, however, the battery reserve always showed much greater than the dashboard icon reported. "What gives?" I asked. So, today I called your trusty tech support staff who has just confirmed that the battery life icon on the dashboard only has three "levels" it can report: full, medium, and low. Hmmmm. Not so cool.
OK, guys, please revise your onboard firmware and app software to more accurately reflect the true status of the battery reserve when checking into the dashboard. The "new dashboard" graphics have not addressed this issue. Otherwise, a lot of folks are going to be charging their devices unnecessarily rather than tracking all the fun on wrist or ankle, where they belong. Thanks!
Moderator edit: Labels.
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