@merrularWe are sorry about your Charge HR not responding.
If you have not done so, please try restarting your tracker.
- Plug your charging cable into the USB port on your computer or any UL-certified USB wall charger.
- Insert the other end into the port on the back of your Fitbit Charge or Fitbit Charge HR. Your tracker will begin charging.
- Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number (V122).
- Let go of the button.
- Unplug your tracker from the charging cable.
Your tracker should now work normally. If your tracker still doesn't work after a restart,
contact Customer Support.
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受理解決策