03-26-2020 07:02
03-26-2020 07:02
How do I modify the step count after adding an activity?
My child went for a walk with me yesterday. When I manually added the activity it added 3k steps to her step count, but the problem is the steps were counted during the walk, as well.
I've read that automatic exercise tracking is a feature "under consideration." But what do we do in the meantime to keep the step counts accurate? Or, are we supposed to just be patient and hope that FitBit adds the feature and give up on activity tracking?
04-01-2020 03:42
04-01-2020 03:42
I'm not understanding you @Rebekah1021
Wasn't your child's steps counted by their tracker?
What is the need to manually add an event? X
04-01-2020 04:58
04-01-2020 04:58
04-01-2020 06:09
04-01-2020 06:09
Your manualy adding the walk through the Fitbit app on the unknown phone. Does the walk then show up for the time period you chose to add the event.
04-01-2020 06:45
04-01-2020 06:45
04-01-2020 08:05
04-01-2020 08:05
If the added event shows for the correct time, then Fitbit will ignore any steps that the Ace has recorded.
If on the other hand, the manualy recorded event got logged being done at a later time, your steps will be doubled.
Users tell us that this future time has been fixed with the latest update. At least fixed on one of the platforms.
Events may also be added through the web browser.
04-11-2020 07:45
04-11-2020 07:45
Were you able to fix this? I just had the same problem adding an hour long walk to both of my kids' activities yesterday. I ended up logging it as yoga. 😕
04-11-2020 09:14
04-11-2020 09:14
04-11-2020 09:46
04-11-2020 09:46