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Ace 2 is not picking up activity automatically

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I was under the impression that the Ace 2 should auto pick up exercise, however my child's one has only ever done this onc , despite doing exercise every day!? What are we doing wrong?? 

 

 

Moderator edit: subject for clarity

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Welcome to the Fitbit Community, @Theings0505

 

I appreciate your participation in the Forums and sharing your concern about the Ace 2 being able to auto pick up exercise. I totally understand how you are feeling and would like to advise that the Fitbit Ace 2 doesn't have SmartTrack Auto Exercise Recognition feature, however you can manually track exercise in the Fitbit App under kid view. 

 

You can compare trackers using this link.  

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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