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Ace 2 notifications

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‎01-31-2021 19:15 - last edited on ‎02-01-2021 12:57 by

‎01-31-2021 19:15 - last edited on ‎02-01-2021 12:57 by

 How do you get your ace Fitbit Q for kids to get notifications on your actual Fitbit and not the app because I have some thing that is a girl problem is that they are supposed to give me notifications for and I don't even get them on my app either

 

 

Moderator edit: subject for clarity 

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‎02-01-2021 12:57 - edited ‎02-01-2021 13:01

‎02-01-2021 12:57 - edited ‎02-01-2021 13:01

Welcome to the Fitbit Community, @Echov.

 

Thanks for the details shared in your post. I've shared your post with our Support team and they've mentioned that you already have a case with them, please continue working with them. I know they will be glad to help you out and provide you a solution.

 

The Ace 2 can receive only call notifications. You can find more information about notifications at How do I get notifications from my phone on my Fitbit device? For more information about the Ace 2, see this manual. 

 

To share additional feedback or if you want the features to be improved, feel free to visit our Feature suggestion board. You can read the FAQ to better understand how that board works.

 

Have a nice day.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-01-2021 12:57 - edited ‎02-01-2021 13:01

‎02-01-2021 12:57 - edited ‎02-01-2021 13:01

Welcome to the Fitbit Community, @Echov.

 

Thanks for the details shared in your post. I've shared your post with our Support team and they've mentioned that you already have a case with them, please continue working with them. I know they will be glad to help you out and provide you a solution.

 

The Ace 2 can receive only call notifications. You can find more information about notifications at How do I get notifications from my phone on my Fitbit device? For more information about the Ace 2, see this manual. 

 

To share additional feedback or if you want the features to be improved, feel free to visit our Feature suggestion board. You can read the FAQ to better understand how that board works.

 

Have a nice day.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-01-2021 19:10

In response to LiliyaFitbit

‎02-01-2021 19:10

I have yet to get contacted on gmail yet

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