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Ace 2 stopped counting steps

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‎07-01-2020 15:12 - last edited on ‎07-02-2020 16:06 by

‎07-01-2020 15:12 - last edited on ‎07-02-2020 16:06 by

My daughter’s Fitbit ace 2 stopped counting steps she did. Everything works except this.

What can I do?

 

 

Moderator edit: subject for clarity

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‎07-02-2020 16:06

‎07-02-2020 16:06

Welcome to the Fitbit Community, @Javi25.

 

I am sorry to hear your daughter’s Fitbit Ace 2 stopped counting steps. I appreciate the additional details and I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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