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Ace 2 won’t turn on

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‎01-10-2023 05:19

‎01-10-2023 05:19

I bought my daughter the Ace 2 for Christmas. We have not had any luck with it. It will only power on when connected to the charger. As soon as I remove it from the charger, the display is unresponsive. I have tried all troubleshooting steps that have been posted in the forum to no avail. What can I do now?

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