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Ace 3 Straps

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‎02-11-2023 12:02

‎02-11-2023 12:02

My ace 3 straps broke. In an attempt to purchase replacement straps i realized that $25 for a strap feels outrageous. Also, Amazon sells thousands of "Ace 3 compatible" straps, which I purchased and the quality is just awful. I am wondering if fitbit has plans to A. offer an assortment of straps in colors other than those offered now and B. have any intention to lower the price on these straps? We love our fitbits. We are currently not wearing them because of this dilemna.

 

Thank you!

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‎02-12-2023 14:15

‎02-12-2023 14:15

@Kt_lou_who , A warm welcome to the Community! Thank you for your message and feedback. 

 

Regarding the brocken band: Have you contacted our team to see what they could do for your. 

Here you'll find a button to access our team in charge of the bands.

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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