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Ace 3 blank screen

‎11-26-2025 12:47

‎11-26-2025 12:47

Ace 3 has a blank screen but does vibrate. I have tried multiple resets by holding the side buttons, a smiley face appears but the screen goes blank again. Ive tried changing the clock face multiple times, the loading bar appears on the watch screen but then goes blank again. Ive tried connecting the charger to the power outlet. Still nothing is working. What else can I try to get the watch working again?

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‎11-27-2025 08:28

‎11-27-2025 08:28

Welcome to the Fitbit Community, @StaceyLou6. I'm sorry to hear that your Ace 3 has a blank screen. Thank you for mentioning the steps you have followed in order to correct this situation. I'll be happy to assist.

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Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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