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Ace 3 button not working

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‎02-05-2022 13:27

‎02-05-2022 13:27

Hello,

the Ace 3 of mon son has issue with buttons that do not work very well at all…

The restar can’t change anything…

What shoul I do?

Thanks for your help. 
Julien

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‎02-06-2022 14:56

‎02-06-2022 14:56

Welcome to the Fitbit Community, @Dupdob.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ace 3. Thank you for trying to get them resolved before contacting us.

 

In this case, I would recommend getting the parent or the guardian of the Fitbit account to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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