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Ace 3 not syncing

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‎02-14-2023 12:29

‎02-14-2023 12:29

Hi, my son got an Ace 3 for Christmas and today I realised that the time is completely wrong.

I have done all the troubleshooting but nothing is working and I cannot even sync the device with a phone.

Not sure what to do next?

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‎03-16-2023 12:18 - edited ‎03-16-2023 12:19

‎03-16-2023 12:18 - edited ‎03-16-2023 12:19

Welcome to the Fitbit Community, @Mandyd76. I'm sorry to hear that your son's Ace 3 time is completely wrong. Thank you for letting us know that you have done all the troubleshooting. 

 

Could you please confirm that you have followed the instructions of: 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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