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Ace 3 strap broken

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‎03-13-2022 13:59

‎03-13-2022 13:59

I bought my son an ace 3 for his birthday on the 22/ 02/2022 and already the strap has broken can anyone help as I've misplaced the receipt to take it back to the shop I bought it from?

 

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‎03-13-2022 19:48

‎03-13-2022 19:48

Hi @Amy3009  

https://myhelp.fitbit.com/s/support?language=en_US

You could ask the store where you got it, but they would want a receipt. Did you pay by credit card? Then there would be some proof 

Stepping in the U.S.A. since September 2013. Android 14

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