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Ace for kids won't sync

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‎07-02-2018 20:11

‎07-02-2018 20:11

My daughters Ace won't sync and I don't know why... Its only 3 days old too.

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2 REPLIES 2

‎07-02-2018 22:49

‎07-02-2018 22:49

Hi @TattedMama3

 

How are you trying to sync - computer or smarphone? Android, iOS or Windows. This article on trouble syncing may help - click to view

 

The more information, the better to assist you.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎07-03-2018 12:15 - last edited yesterday by Fitbit Moderator

In response to Odyssey13

‎07-03-2018 12:15 - last edited yesterday by Fitbit Moderator

Awesome help @Odyssey13! Welcome to the Forums! I appreciate that you have shared your experience with Ace. 

I'd like to kindly advise you to vote for @Odyssey13 user’s post. Votes contribute to a positive reputation in the community. Earning votes and giving votes also factors into the Community Rank and the possibility to land a spot on the Most Helpful Authors list, located at the bottom right of every discussion category page.

Or, if you are still experiencing any difficulty with your child's Ace post back so I can be of further help. 

Catch you later! 😉 

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

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