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Ace not showing time or syncing

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‎04-12-2021 06:44 - last edited on ‎04-12-2021 19:16 by

‎04-12-2021 06:44 - last edited on ‎04-12-2021 19:16 by

The ace fir kids will not display the time. Only got it 3 days ago. Also won't sync today

 

 

Moderator edit: subject for clarity 

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‎04-12-2021 19:15

‎04-12-2021 19:15

Welcome to the Fitbit Community, @Dthol.

 

Thanks for the details shared in your post. I recommend restarting the tracker by following the steps in How do I restart my Fitbit device? After that please force quit the app, reboot the phone and try syncing the tracker. You can confirm the steps in this help article: 

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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