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Ace restart loop following clockface change

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‎04-17-2019 00:29 - last edited on ‎04-26-2019 19:04 by Fitbit Moderator

‎04-17-2019 00:29 - last edited on ‎04-26-2019 19:04 by Fitbit Moderator

What is the solution to resolve this issue? I’m going through the same issue with the Ace clockface. Thank you.

 

Moderator edit: Subject for clarity 

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‎04-26-2019 19:14 - last edited on ‎10-02-2025 08:39 by Fitbit Moderator

‎04-26-2019 19:14 - last edited on ‎10-02-2025 08:39 by Fitbit Moderator

Hello @Armbar4u I'm happy to continue assisting you with your concern. I'd like to let you know that I've moved your question to the correct Ace board since your question was posted on our Blaze device board. 

First, I would like to gather more information about your concern. Therefore, can you please let me know if this situation is only occurring with a specific clockface and if so, which one? I would like to know if you already tried changing the current Ace clockface with another one too.

Looking forward to your reply.  

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