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Cannot delete child accounts so cannot move to Google

‎03-18-2025 04:33

‎03-18-2025 04:33

I have a charge 6 and was trying to sink it to my new android S25 phone. I cannot add the device because I'm being forced to switch the account to Google. It will not let me do so because I have child accounts.

Neither of these accounts have been used in years, however I have marked them for delete and they sit in pending deletion.

I am unable to complete the move to Google so cannot sync my Fitbit to my new phone.

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‎03-30-2025 01:47

‎03-30-2025 01:47

Having the same issue, had a look back and this has been a problem since 2023. It appears Google still hasnt sorted it out. 

Can't move to Google with a family account, also can't delete anyone out of the family account. So stuck in limbo and Google can't be bothered to fix it. 

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