Cannot enable supervision for Google child account

[pandjgonch]

I have ace3 for my child, and it needs a child account. Google child account must be supervised, and fitbit will not let supervised account login.

Moderator Edit: Clarified subject and updated label

[LizzyFitbit]

Welcome to the community forums, @pandjgonch.

I've moved your post to the Ace & Family Accounts board so we can keep the forums organized. Thanks for bringing this to my attention and just to confirm, did you follow the steps described in this help article? Keep in mind that if your child is below the applicable age in your country, you can add parental supervision to your child's Google account and manage their parental controls with Family Link. For more information, click here.

If by any chance the issue persists, let me know what happens when trying to add supervision, and provide me with the model of your phone. These details will help me to investigate.