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Deleting child

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‎12-26-2019 06:01 - last edited on ‎01-07-2020 05:16 by Fitbit Moderator

‎12-26-2019 06:01 - last edited on ‎01-07-2020 05:16 by Fitbit Moderator

hi there, on an inspire, how do I delete a child account?  The general advice says tap today tab, then tap on profile picture, then tap my family and remove,  but there is no profile picture to tap?

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‎12-27-2019 13:13 - edited ‎12-27-2019 13:17

‎12-27-2019 13:13 - edited ‎12-27-2019 13:17

Welcome @IvanD66, I'm happy to see you participating in our Community.

 

Thanks for all the details about the issues that you're having with your Inspire. You can find more details about how to manage a Fitbit family account here: How do I delete my child’s Fitbit account?

 

We strive for excellent customer service and customer satisfaction remains our number one goal. I've requested a case on your behalf. You should soon receive an email from customer support. 

 

By the way, I’ve moved your post to the Ace & Family Accounts board to have a better chance to get the correct response for your inquiry.

 

I'll be around in case that you need anything else.

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