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Fitbit Ace Screen not working

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‎12-30-2019 03:35

‎12-30-2019 03:35

Hi,

 

My son's Fitbit Ace screen is not working, the Fitbit charges and it syncs but no display. I tried restarting, tried cleaning the connnectors, and tried changing the clock faces but no screen activity. Please help.

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‎12-30-2019 06:13

‎12-30-2019 06:13

Hello and welcome @nrl545 

I’m sorry to see you’re experiencing issues. I moved your post from the Dashboard Forum to the Ace & Family Accounts here:https://community.fitbit.com/t5/Ace-Family-Accounts/bd-p/ace

I feel your question is better suited here and will give your question more exposure. 

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