07-01-2021 15:55 - last edited on 07-02-2021 16:29 by LiliyaFitbit
07-01-2021 15:55 - last edited on 07-02-2021 16:29 by LiliyaFitbit
Hello, how can I be on more than one family account? My sister has her kids on one, and I have mine on one…. But it isn’t letting the kids join family face offs / BINGO etc
Is there a setting that needs changed so that all the cousins can compete together?
Moderator edit: subject for clarity
07-02-2021 16:26
07-02-2021 16:26
It’s good to see you in the community, @AJ1213.
Thanks for the details shared in your post. I understand your concern and would like to advise that users can only belong to 1 Fitbit family account. Families have a maximum of 11 members. The 11 members can be any combination of guardians, members and children. Your kids can add friends by following the steps in this help article: How does my child add friends in the Fitbit app?
For more information about Fitbit family account, see How do I manage my Fitbit family account?
Hope this helps.
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