12-29-2019 17:51
12-29-2019 17:51
Bought Ace 2 Fitbits for our 10, almost 12, and almost 14 yo before finding out "children" are only considered under 13 by Fitbit. My question is will my almost 12 yo be kicked off next year on his 13th birthday?
12-29-2019 18:48
12-29-2019 18:48
From How do I manage my Fitbit family account?
When can my child upgrade to a Fitbit standard account?
When your child reaches the minimum age required in your country, they can upgrade to a standard account in the Fitbit app. Your child can choose to upgrade their account at any time, or to keep their child account. Their previous Fitbit data is automatically transferred to the new account.
Which Fitbit features can my child access after upgrading their account?
Your child gains access to all the features in the Fitbit app, including weight measurements, estimated calories burned, female health tracking, and the Fitbit community. Main guardians on a family account no longer approve your child’s Fitbit friend requests or see their daily stats in kid view. Your child becomes a member in your family account, and you can continue to interact with them in the app. Your child can also upgrade to any Fitbit device.
Note that your child’s device shows the same stats even after they upgrade their account.
12-29-2019 19:12
12-29-2019 19:12
Thank you for your quick reply.