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Lost Ace 2

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‎08-26-2021 19:13

‎08-26-2021 19:13

My 7 year old son was wearing his Fitbit Ace 2 at flag football practice and somehow the actual Fitbit device fell out of the band while he was wearing it—we got home and realized the band was empty on his wrist. I tried a Bluetooth locator app but he’s pretty sure it was almost dead before, so by the time I was able to go back and look it had probably died. We walked all around the area they practiced in and I posted in community Facebook groups. Any other suggestions? 

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‎08-26-2021 20:39

‎08-26-2021 20:39

Hi @tsals0414  seems like you've already done what the article from Fitbit lists - click to read it.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-27-2021 11:58 - last edited on ‎03-12-2024 09:07 by Fitbit Moderator

In response to Odyssey13

‎08-27-2021 11:58 - last edited on ‎03-12-2024 09:07 by Fitbit Moderator

Welcome to the Fitbit Community, @tsals0414. It's nice to see you around and thank you for your help, @Odyssey13.

@tsals0414 Thanks for the details shared in your post and for your efforts to find the tracker. If you couldn't find it, I recommend getting in touch with our Support team to discuss the options available to you. Click here to get connected with them via chat or phone.

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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