Messaging your Child's Fitbit Ace

[NicoleWebb]

Hi, I'm just wondering if it's possible to send a message from my iPhone, DIRECTLY to my child's fitbit Ace?

Thanks

Nicole

Moderator edit: format

[JuanJoFitbit]

@NicoleWebb Welcome to our Fitbit Community! Regarding your question, you can only send messages to your child as long as your child has the Ace set up through their mobile device. If your child's Ace is set up on your own mobile device, I'm afraid that messages can't be sent to their Fitbit Ace.

Let me know if you have additional questions! 

[NicoleWebb]

Ok, thank you very much for your reply! 

Nicole 

[JuanJoFitbit]

@NicoleWebb You are very welcome! I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 

[Gvans]

Hello- is it possible for my child (does not have her own phone) to send any type of notification to my phone? 

[Wippler1977]

Can I link it to an ipad

[Joe_Mama]

yeah. i think that too.

[SunsetRunner]

This is such a bummer as the capability to message my daughter is listed as a feature. It does not say that they need their own phone/iPad etc to receive the message. Why would I message my daughter on her Fitbit if I can just text her on the phone! This is fraud! I would like my money back! 

[Hafid-a]

What a joke, bought 3 of them! This is the most stupid thing I heard in a very very long long time. 

Message function to a device and read the message on a smartphone.  Why would you do that and not send it immediatly to the smartphone then? 

[Skyne]

I agree. It says they can read notifications and messages. I assumed it was on the Fitbit not on a separate phone that has nothing to do with what I bought. I bought 2 today.😖

[PhyllisP]

Totally agree!! My son is 8, I'm not getting him a phone,  but love the option to track his sleep and activity levels. Horrible and pointless feature!!

[LiliyaFitbit]

Welcome to the Fitbit Community, @PhyllisP.

Thank you for joining the thread and sharing your experience and feedback. I understand how you are feeling about this situation. Our team is always working on improving our devices and user experiences, and your comments are always welcome. To share additional feedback or if you want the features to be improved, feel free to visit our Feature suggestion board. Here our product development teams consult regularly to ensure we're delivering on what our customers need and want. You can read the FAQ to better understand how that board works and do a search first, in case someone else has already suggested your idea, or something similar.

For more information about Fitbit kids devices, see How do I get started with Fitbit kids devices?

See you around.

[JuRassicxz]

That can't be possible!! I've had a message through my fitbit before!!

[hhn82]

How do I turn off messaging? My sons device is linked to my phone bc that’s where I installed the app so now he’s getting all my text messages. Is there a way to set it so he receives them from me only or if not to just completely cancel texts?