08-06-2019 19:08
08-06-2019 19:08
My daughter is very unhappy that when she agreed to change her view’s ‘theme’ in the app to the updated one she lost her ‘happy moon’ face when she hit her sleep goal. It was motivating for her. The updated app display tells her ‘You did it!’ But the crescent moon doesn’t change to the full moon happy face. Is there any way to change back to the older display? Can it be a feature added back in ?
08-08-2019 12:56 - edited 08-08-2019 12:58
08-08-2019 12:56 - edited 08-08-2019 12:58
Welcome to the Fitbit Community @JenAnders. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing your concern regarding the ‘happy moon’ face feature after hitting the sleep goal. I understand how your daughter is feeling as she liked the previous design and it was motivating for her. If you refer to the new app experience, after you switch to it, you can no longer access the old Fitbit app design. Over the next few months, the old Fitbit app design won’t be available, and the new app experience will become permanent.
I appreciate your feedback and recommend adding an idea to our Feature Request board. The more votes the idea gets, the more likely it is to be considered for implementation in a future release. Our team is always working on improving our devices and user experiences, and your comments are always welcome.
If you have any questions, feel free to let me know.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
09-09-2019 13:07
09-09-2019 13:07
I have to also voice my disappointment in the removal of the happy moon face. He was my friend and you took him away from me. You could have changed anything else but you took away the cutest little moon guy ever. For shame.
09-09-2019 18:48
09-09-2019 18:48
Hello @genewildish, it's nice to see you again in our Community Forums.
Thank you for joining the thread and sharing your disappointment regarding the removal of the happy moon face. I totally understand how you are feeling and appreciate your feedback since this helps us to keep improving.
I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.