05-11-2021 04:26 - last edited on 05-17-2021 14:37 by LiliyaFitbit
05-11-2021 04:26 - last edited on 05-17-2021 14:37 by LiliyaFitbit
I am trying to change the clock face on the Ace, but when I go into clock face there are no options to choose in it. I have tried right after syncing the ace, but nothing shows up in the app. It used to have different options. I have only used my iPhone with the Ace and that is what I am currently using. Any ideas on how to get clock face options to show up?
Moderator edit: subject for clarity
05-17-2021 14:35
05-17-2021 14:35
Welcome to the Fitbit Community, @Diiulio.
Thanks for the details shared in your post. I appreciate your efforts and would like to confirm that this issue has been reported to our team and they are working to identify a resolution as quickly as possible. I am sorry for any trouble, thank you for your patience and understanding.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-07-2021 07:42
06-07-2021 07:42
We have the same problem.... why is this?
06-07-2021 18:03
06-07-2021 18:03
Welcome to the Fitbit Community, @laish.
Thank you for joining the thread and sharing that you're experiencing the same issue. I understand your concern and would like to advise that our team is currently looking into this issue and hope to have a fix soon. I apologize for the inconvenience, your patience and understanding while this is resolved is appreciated.
Have a good day.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.