06-17-2019 17:52
06-17-2019 17:52
My daughter has an ace. Connected to my phone.
She is going to Grandma a house for 2 weeks without me over the summer. We like to do family challenges each week. How can she still use her Fitbit if my phone is not around to sync it. Can we pair it to my mom's Fitbit account for the 2 weeks she's there?
06-17-2019 19:57
06-17-2019 19:57
Hi, @Mamabee321! Unfortunately, that won't work. However, if you want to give your mother your login information, she could log out of her account and log into your account for long enough for your daughter to sync her tracker, then log back in, or if she has another device, like a tablet, you could use that instead.
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07-05-2019 15:14
07-05-2019 15:14
If we read the Family FAQ I think that there is an easier way.
@Mamabee321 should be able to add mom to the Family account. Then all mom will have to do is switch to the Child's view. No additional login/password needed.
It will be the same process that you use now.
07-05-2019 15:18
07-05-2019 15:18
Here are the instructions from the FAQ