I need to move from Fitbit to google now, but each time I try to move the account, I seem to have a duplicate child account.
is there a way to remove one of these?
I could see in other topics about profile pic on app, though I’m unsure where in the app this is
im using iOS app
any help would be greatly appreciated
Best AnswerI'm having the same problem. I can get to my son's profile but there's no option to upgrade or delete and it won't let me switch to Google until I 'deal' with the Child account linked to me. And the clock is ticking to move over! Help please too.
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Welcome to the Fitbit Community, @Jestmeo, @Amelm. I'll be happy to assist with removing your child from your Family account.
If you sign in with a Google Account
Guardians can delete their child’s Fitbit account by removing them from the family account.
To delete your child’s Fitbit account:
If you change your mind, you have 7 days to recover the account. To do so, switch to kid view in the Fitbit app and tap Recover.
For more information, see How do I delete my Fitbit account and service?