09-07-2019 02:55
09-07-2019 02:55
Hi, my daughter has started using my sons Fitbit ace which is blue, I would really like to get her a different colour strap for the ace, how can I order as Fitbit doesn’t seem to have them available anymore?
09-08-2019 12:31
09-08-2019 12:31
Welcome to the Fitbit Community, @Lh-123.
I appreciate your participation in the Forums and sharing your concern on getting another color Ace band for your daughter. I would like to advise that Fitbit Alta and Fitbit Alta HR wristbands are compatible with Ace. Note that Ace wristbands, which are extra small, are shorter than Alta and Alta HR bands in size small. You can check some available options in our store. I also recommend checking with our authorized retailers for availability.
If you have any questions, feel free to let me know.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-21-2020 11:17
07-21-2020 11:17
Hi,
my strap for a fit bit charge 3 has broken, how do I get a replacement please? I couldn’t find it in products.
thanks