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Set up Ace 2 alarms feedback

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‎09-16-2020 13:13 - last edited on ‎09-17-2020 11:35 by

‎09-16-2020 13:13 - last edited on ‎09-17-2020 11:35 by

Bought my son and daughter Fitbit ace 2, so that I could link their school schedule and get notified when to login to calls using the silent alarms.  The idea works great but there are 15million steps needed to set these alarms every day.  Please do something to streamline! For instance, I first have to go to family and then choose which kid I want to set first, select "view kid profile", then login using fitbit password, head to their profile from stats page upon entry, then click on their device.  I'm then able to select "silent alarm", set them, sinc...log out of parent view, which brings m back to my own stats, then back to my profile, family, and the next kid's "view kid profile"...login AGAIN, move from the stats page to their profile, then into their alarms.  If this could be streamlined it would make my life so much easier!  Thank you, Katie

 

 

Moderator edit: subject for clarity 

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‎09-17-2020 11:32

‎09-17-2020 11:32

Welcome to the Fitbit Community, @Katiemomof3.

 

I appreciate your participation in the Forums and sharing your feedback and suggestions about setting up alarms for your son and daughter with Fitbit Ace 2 trackers. I totally understand how you are feeling and I am glad to assist you. Our team is always working on improving our devices and user experiences, and your comments are always welcome. To share additional feedback or if you want the features to be improved, feel free to visit our Feature suggestion board. Here our product development teams consult regularly to ensure we're delivering on what our customers need and want. Please take a moment to visit and give us your feedback. You can read the FAQ to better understand how that board works and do a search first, in case someone else has already suggested your idea, or something similar.

 

For more information about Fitbit kids devices, see How do I get started with Fitbit kids devices?

 

By the way, I've moved your post to Ace & Family Accounts board so we can keep our forums organized.

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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