03-15-2019 09:47
03-15-2019 09:47
My Fitbit was bought in November and still under warranty, when connected, doesn't stay on, sometimes falls off at times
Answered! Go to the Best Answer.
03-16-2019 08:10
03-16-2019 08:10
Welcome to the Fitbit Community @LucaBavetta! I'll be glad to assist you with your strap inquiry.
I went ahead and created a case on your behalf and a Customer support representative will contact to assist you soon. Please check your email.
Thank you for your help @Odyssey13. And you're welcome @lbavetta1.
Let me know how it goes and keep on visiting the forums.
03-15-2019 12:18
03-15-2019 12:18
Hello and welcome to the forums @LucaBavetta
I've notified a moderator about your post and they will come to assist. Thanks for coming to the forums and we're glad you're with us.
03-15-2019 12:23
03-15-2019 12:23
Thank you for the help.
03-16-2019 08:10
03-16-2019 08:10
Welcome to the Fitbit Community @LucaBavetta! I'll be glad to assist you with your strap inquiry.
I went ahead and created a case on your behalf and a Customer support representative will contact to assist you soon. Please check your email.
Thank you for your help @Odyssey13. And you're welcome @lbavetta1.
Let me know how it goes and keep on visiting the forums.