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Unable to create a Family Account

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‎02-21-2023 07:52 - last edited on ‎03-16-2023 13:29 by Fitbit Moderator

‎02-21-2023 07:52 - last edited on ‎03-16-2023 13:29 by Fitbit Moderator

Hi There, so my son got a Ace 3 gifted. I had a fitbit, logged on to my account. But it won't allow me to create a family account. A message pops up to say verify email, and then it says email already verified.

What do I do now?

 

 

Moderator edit: updated subject for clarity. 

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