Alta HR added steps while charging

[lucent_hollow]

I plugged in my Fitbit to charge overnight and it added about 7,000 steps. Is there any way that I can edit and remove those steps? I can't seem to figure that out on my own. Any help would be appreciated.

Moderator Edit: Clarified subject

[AlejandraFitbit]

Welcome to the Community, @lucent_hollow.

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

[lucent_hollow]

No help was provided. It was useless.

[AlejandraFitbit]

Thanks for getting back, @lucent_hollow.

I understand how are you feeling. Can you please tell me where did you leave your tracker charging? Was there anything that might vibrate? Keep in mind that vibrations might be taken as steps? Have you tried to leave your tracker is a different place?.

I hope to hear from you soon. 

[lucent_hollow]

Yes we figured out why the steps were there. I charged it on a computer and
the fan probably vibrated it. While I will not use that to charge it again.
I wish I did not have an extra 7000 steps I think it was. I would like my
steps to be accurate. I want to remove the extra steps and you guys cannot
help me. I find that frustrating.

[AlejandraFitbit]

I understand the frustration and I am glad to hear that you found the reason of those extra steps, @lucent_hollow. Regarding your inquiry, you can delete the extra data by following the steps in the article: How do I delete steps and floors in the Fitbit app?.

Let me know if you need anything else.

[lucent_hollow]

All the steps tech support lead me through were unsuccessful since the
fitbit itself never registered any steps, therefore they cant be removed
apparently.