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Alta HR automatically turns off

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‎10-17-2020 07:24 - last edited on ‎01-07-2021 10:40 by Fitbit Moderator

‎10-17-2020 07:24 - last edited on ‎01-07-2021 10:40 by Fitbit Moderator

Alta HR purchased one yr back and used good but few months back . product is automatically off when am using after full charged.

 

Moderator Edit: Clarified subject

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‎10-17-2020 07:29

‎10-17-2020 07:29

Am contacted to customer support online but not working. Pl info and solve my problem 

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‎01-07-2021 10:43

In response to venubsf

‎01-07-2021 10:43

Hi @venubsf, welcome to the Community Forums!

 

Our support team informed me that you are already in contact with them, in regards to this Alta HR situation and they have provided the specific troubleshooting.

 

See you around.

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