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Alta HR blank display

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‎07-08-2020 10:34 - last edited on ‎01-24-2021 17:06 by Moderator Alum

‎07-08-2020 10:34 - last edited on ‎01-24-2021 17:06 by Moderator Alum

My Alta HR is fully charged, but the display will not turn on.  I have tried restarting the device and the display is still blank.

 

 

Moderator Edit: Clarified subject

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‎01-24-2021 17:08

‎01-24-2021 17:08

Welcome to the Community, @zayb.

 

Thanks for troubleshooting this display issue. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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